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I worked at Quality Inn & Suites full-time (More than 3 years)
Job is easy to perform. Hotel is getting renovated. Discounts for employees for other hotels.
Supervisors are incompetent, easily manipulated, rude, and disrespectful to staff in front of guests. They do not listen to employees, and they do not even follow the ESA because they have a collective agreements that contradicts it. The union is terrible, only helping those they want (management) and not seeing to the need of the union members.
Advice to Management
Change your management to those with a back-bone, ensure that you listen to your valuable staff, and focus on improving the workplace environment not just the appearance of the location. Your staff and disgruntled, unhappy and hate being there- FIND TIME TO ADDRESS THEIR CONCERNS!!!