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Technical support specialist Interview Questions

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What is a modem?

2 Answers

You shouldn't be applying for this job if you can't answer this question.

Modem is a hardware network providing device which converts date to signals, it can be used in phones , tabs, personal computer etc to connect with the word around us

How can you check the IP address on Linux and windows

2 Answers

How does your current company deal with solution requests?

2 Answers

How do you feel about traveling?

1 Answer

How would you handle an angry customer ? All basic questions related to Voice technologies and basic routing/switching.

1 Answer

tell me about your self simple behavioral questions

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How do my previous roles relate to this position?

1 Answer

-Do a keyboard typing speed test. you'll pass if you were bad - How can you describe a color to a blind person.

1 Answer

are you happy being one technician ? how you manage difficult customers ? if you had a personal problem, do you will inform it to your boss ?

1 Answer

Technical quiz was probably the hardest part. Questions asked for example were "Maximum length of a USB Cable" or "What is the amperage of a standard USB hub". Questions about where to find user settings in a MAC.

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