Technical support consultant interview questions shared by candidates
How would you respond to a customer who has indicated that they have been on hold for thirty minutes already?
thank them for waiting and apologize for the wait
I want to entertain and want to visit and introduce with more products that he can be able to hold for 30 min and he or she not feel that they have to hold.
Basic questions relating to internet. What is an IP address? What Troubleshooting steps to take for no internet connectivity? What cables are used for TV inputs?
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