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Service Desk Analyst Interview Questions


Service desk analyst interview questions shared by candidates

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Tell me about your previous job experience

They asked me to talk about myself which is not typical of most employers. It seems they were just trying to see how I thought on my own two feet.

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say you're on the phone with rogers or say amazon for technical support, what do you look for in a great customer service experience

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What would you do if *insert technical situation here*?

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How do you troubleshoot internet issue?

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It was my second interview in life, so to me it was fairly normal, nothing special, no trick questions as I remember.

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How do you manage your time and prioritize different tasks.

What is your plan after 6 months in this company?

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What I know about the "Cloud" regarding Office 365

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