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Reservations agent Interview Questions

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Why are you interested in this position?

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If you forget your password on something like Facebook, what would you do?

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Why Transat?

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Please explain 5 characteristics of a 5 Diamond Hotel.

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How would you deal with having just been upset/had a difficult client on the phone and then having to immediately take another call?

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Tell me about a situation in which you were given advice from a superior. What was it and how did you incorporate that into your work?

how would you handle a difficult client on the phone?

What has been your biggest challenge in your work life? Who was your least favourite supervisor/manager, and how so?

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