Medical biller Interview Questions

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Medical Biller interview questions shared by candidates

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Waha Capital
Administrative Assistant/Customer Service/Medical Billing/Date Entry/Receptionist/Accounting was asked...April 25, 2016

Have you ever worked from home or online before.

4 Answers

Yes

Legal

No

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Medicus Results

What's an EMR system?

3 Answers

Electronic Medical Record system

Electronic medical record system

Electronic Medical System, i.e. Epic

Duvasawko

do you have knowledge of computers

2 Answers

yes

How long after your interview did they contact you for the class??

Comfort Medical

What's your week points?

2 Answers

Lack of dime experience

Medical biller with many hats

360 Medical Billing Solutions

What was the reason you left your last job?

2 Answers

My hours were not consistent and the pay was not good. There was not an opportunity for growth. Less

Health issue...2 years night shift

Accounting Now

Years experience. What experienced in?

2 Answers

I stated different aspects of billing I had been in,and my total medical background Less

6 years

Cerner

Sine I was entry level, mostly about my education and how I could contribute to the US healthcare.

2 Answers

Straight forward answers, no beating around the bush. All panel members were very friendly and approachable. Less

How long did it take to receive the offer letter after the interview ?

How would you handle an irate customer if there therapy wasn't going well or their insurance information was incorrect according to their plan?

3 Answers

Try to assist the patient and answer any questions and try to explain. How to correct issue. Less

First, asking the irate customer the exact problem he/she experienced. Secondly, looking into customer’s chart/ record to evaluate it’s situation. Thirdly, consulting the nurse/ supervisor/ doctor about it. Last, but not least in case of an insurance issue, calling the customer’s insurance agency to clarify & replace with the correct information. Less

By first finding the root of the question/cause so you can answer correctly or get the appropriate person to assist the patient; so there is no tine delayed because that just adds to the frustration and get it taken care of as quick as possible and always follow back up with the patient even if you didn't resolve it Less

TruBridge

What type of billing systems are you familar with?

2 Answers

Idx, medical manager

Omni pro for Medicare

Path Medical

When can I start

2 Answers

Not true. The on boarding process is lengthy. Can take 2 weeks to a month to be hired. Less

Tomorrow

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