Manager account management Interview Questions | Glassdoor.ca

Manager account management Interview Questions

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Describe your decision-making process when you need to assess an application for financing a line of business you know nothing about.

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I would start with asking the client in-depth questions about their business in particular and industry overall, learn more about its operation and payment cycle, customers and vendors. If necessary, I would ask for an additional year or two of financial statements to have a clearer picture about the existing trends.

where do you see yourself in 5 years, name a time when i didn't provide adequate customer service, how would i handle a irate customer

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Standard interview questions and then probe deeper. Nothing out of the ordinary, but you need to be prepared, RBC is thorough!

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Provide me an overview of your work experiencing highlighting you accomplishments.

1 Answer

Do you know what this job does?

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State one positive and one negative quality your friend or family would describe you by.

Wanted to know about my experience and training.

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