Transaction risk investigator Interview Questions in India

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Amazon
Transaction Risk Investigator was asked...November 25, 2016

HR Round : He asked my why amazon ?

1 Answers

Because I had a start-up of my own ( E-com) and I'm here to explore and get out and start my own , after saying that I thot he would never offer me a job, but an hour later the first one to get selected was me :P Less

Amazon

how do you avoid the frauds in transaction?? what would you do if a person wants a camera for 50k ,would you proceed the order? and why?

1 Answers

guess my answer was wrong

Amazon

what if you are a manager for a shopping complex? how do market your place to get customers?

1 Answers

good offers, hygiene environment, leisure to customers to spend their time in choosing and learning from their likes and dislikes from their purchase without their intervention. Maritain staff with good friendly environment. give them more freedom to express their views to improve the business. keeping intact of what is required and delivering the same before it is needed. Less

Amazon

They asked how I would check if an unusual transaction was valid or not?

1 Answers

I answered by checking the social media page of the buyer

Amazon

why TRMS?

1 Answers

I have previously work with same process

Amazon

Hope do you prevent fraud in e commerce

1 Answers

Verification of account otp etc

Amazon

Any backlogs?

1 Answers

No

Amazon

why do you want to join Amazon

1 Answers

its fun working here. average Amazon.com salary ranges from approximately $25,933 per year for Quality Control Supervisor to Less

Amazon

Pearson vercent test to check speaking skills

1 Answers

Good english

Amazon

1. Can you describe your most difficult customer and how you were able to handle their needs?

1 Answers

In my previous role, a customer was upset that a product they ordered was put on backorder unexpectedly after they made their purchase. They needed a functional version of the item as quickly as possible, and the possibility that that wouldn’t happen increased their stress levels, leaving them just shy of hostile. To resolve their issue, I began by listening to their concern, rephrasing what was being shared, and asking clarifying questions to ensure my full understanding. I then reassured them that I’d work with them to find a solution. Together, we discussed alternative products that were in stock that could meet their needs. As soon as a substitute was identified, we canceled the old order and initiated the new one. I applied a free shipping upgrade to expedite delivery, ensuring it would arrive before the customer’s deadline. In the end, they were fully satisfied with the solution.” Less

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