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Sorry to hear that you decided against completion of the final stage of our application process, particularly because you are basing that on historical reviews describing problems that are now very much a thing of the past. In fact, all of our writers are paid on time and, unlike many freelance opportunities, we actually offer scope for progression to our writers. Some go on to work completely flexible full-time hours for us, so the earnings potential for a remote freelance position is actually very competitive. During the initial application process, communication is indeed online but we regularly speak with our network of writers by phone, video call and in our community chat platform. Unfortunately, we cannot open this particular platform up to prospective writers due to strict confidentiality regulations, but if ever an applicant wishes to discuss anything over the phone, they just have to ask. Less