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I gave examples from previous work related experiences
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For the more difficult question, I told them that realistically not everyone will want to sign up for various programs offered (such as a rewards card, text alerts, etc.). So it’s important to explain the importance of the product or service, and give them an opportunity to think about it. Attempt again if they are a regular by other means (such as a patient care call) Less
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Was concerned my current employer was going to be sold out, grocery store pharmacy, and it eventually was sold. Wanted to have a permanent store location and not float. Note :that did not happen. I was a permanent floater Less