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Financial Services Representative Interview Questions

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"Sell me this pen" - 2nd interview

3 Answers

Smile, nod, and talk pleasantly about minor imaginary features of the product until the interviewer convinces themself to buy the pen?

Find the customer's hot spots by asking open ended questions such as "When was the last time you used a pen", "how do you normally use a pen" and so on and then describe how THIS pen is perfect for the needs he requires. Why this pen is better than a box of plain Bic dollar store pens. The idea is to demonstrate your fact finding abilities and your ability to match those findings with your product.

Ask how much the pen costs? When they tell you a value, you say “sold”

What makes a good sales person?

3 Answers

tell me about yourself, what %would you rank yourself among your colleagues

2 Answers

Why do you want to work there?

2 Answers

What would you do when branch is so slow?

2 Answers

If Vancity had shareholders, how do you think this would make us do business differently?

2 Answers

Also straightforward- just understand the company and be understanding towards people's financial situations.

1 Answer

What do you know about easyfinancial and why do you want to work with us

1 Answer

they ask you to role play a sales scenario.

1 Answer

general customer service questions

1 Answer