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Do you have our rewards card? Proceed to tell benefits and highlight on what seems important to each customer (Are they spending a lot of money? -emphasize $10 for every $100; Are they getting food? -free upgrades; Do they have a large family? -4 cards/upgrades/$10 reward; Frequently buy tickets online? -Fee Waived ) Less
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Explain the benefits, describe any promotions, target large families