Customer support specialist Interview Questions
customer support specialist interview questions shared by candidates
Top Interview Questions
Why do you want to work for PointClickCare? I have experience using the PointClickCare Software and enjoyed working with and learning about the product. The knowledge I have gained working with PointClickCare led me to want to work for the company. The position is also a remote position which allows me to remain in my hometown. |
Why do you really want to work for Trulioo? Why do you want to leave your current permanent job at a big company and come work for us? |
How would you deal with angry, pushy customers on the phone? |
They asked me to describe how to tie my shoes over the phone to someone |
Why did you leave your last job? |
Describe a situation where you went above and beyond to help someone. |
How do you deal with an agitated client on the phone? |
Would you describe yourself as nice? |
Tell me a time you dealt with an angry customer and what was the outcome? |
Tell me about a time....customer conflict and resolution.../ ... no one wanted to use your idea etc. The usual. |