Customer support specialist Interview Questions | Glassdoor.ca

Customer support specialist Interview Questions

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customer support specialist interview questions shared by candidates

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How would you deal with angry, pushy customers on the phone?

1 Answer

What's important to you in terms of what your employer can offer?

Why do you want to work for PointClickCare?

1 Answer

Why do you really want to work for Trulioo? Why do you want to leave your current permanent job at a big company and come work for us?

1 Answer

Why did you leave your last job?

1 Answer

How do you deal with an agitated client on the phone?

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Describe a situation where you went above and beyond to help someone.

1 Answer

Tell me a time you dealt with an angry customer and what was the outcome?

1 Answer

Tell me about a time....customer conflict and resolution.../ ... no one wanted to use your idea etc. The usual.

1 Answer

Q: Accused me of using this job opportunity to get a raise at my current job.

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