Customer Service Specialist Interview Questions | Glassdoor.ca

Customer Service Specialist Interview Questions

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Customer service specialist interview questions shared by candidates

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how would you up sell this vehicle?

3 Answers

Benefits to the customer, why this bigger vehicle is better for them. Be ready to have a background test done, Credit check, and abstract check for no violations on License.

Is by telling customers the functions of the begged vehicle and confused them by telling customers the vehicle is best ,and give they your promise when they use it they will like it.

Because is faster and it easy to control.

Explain the difference between management and a leader.

1 Answer

Why do you want to work here?

1 Answer

-How did I do talking to customers, working with others, offering insight when needed stuff like that.

1 Answer

Why you want to work at td

1 Answer

Job experience, how do I deal with specific issues,

1 Answer

New ideas for training and managing a sales team? Any experience managing a portfolio of accounts?

1 Answer

What do you know about us?

1 Answer

List the following in the order most important and why ---- Profit, Customers, employees

1 Answer

If I encountered a difficult customer what would I do.

1 Answer
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