Customer service representative interview questions shared by candidates
"What do you think your best friend would say are your 3 best and worst qualities?"
Hello There, Can you please tell me if you had both written and video interview? Just wondering if the next step is the personal interview? Thank you so much Regards!
I went through the written and video interview process too then received a personal interview.
Thank you dear. Also if you don't mind me asking again, will the HR decide after the personal interview right away or did they contact you after? I applied for Passenger Service Ambassador and the training starts on May 13. Thank You:)
1) Tell me about a time when you demonstrated great customer service by promoting or up selling a product or service the customer may not have otherwise considered? What specifically did the customer come in to buy and what were you able to up sell to him/her? 2) Describe a time when you were able to make a significant contribution to a team effort, goal or objective.
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