Customer Service Manager Interview Questions
Customer service manager interview questions shared by candidates
Top Interview Questions
They asked about if I like helping people. Yes, otherwise this is not the right job for me |
for all questions which regards situations with clients, if you are unsure of your answer, say that you would ask to put the client on hold while you review the account and you would ask a manager for a resolution. In overall, for all situations as for questions and answers; stay calm, listen to client needs and assure client that you will look into it to help for his situation. Also keep in mind that nothing is impossible, you can ask a manager for exceptions. |
Sell me a pen |
Where do you see yourself in 5 years. |
how would you manage breaks? |
what was the last time you acted as a team player? |
What if u cannot control a customer out of control? |
"Are you married" |
How did you handle a difficult situation with your previous employer? |
why do you want to work for this company? |
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