Customer Service Manager Interview Questions | Glassdoor.ca

Customer Service Manager Interview Questions

69

Customer service manager interview questions shared by candidates

Top Interview Questions

Sort: RelevancePopular Date

for all questions which regards situations with clients, if you are unsure of your answer, say that you would ask to put the client on hold while you review the account and you would ask a manager for a resolution. In overall, for all situations as for questions and answers; stay calm, listen to client needs and assure client that you will look into it to help for his situation. Also keep in mind that nothing is impossible, you can ask a manager for exceptions.

2 Answers

its all about client happiness.

Yes

Sell me a pen

2 Answers

Where do you see yourself in 5 years.

2 Answers

Can you Work weekends

2 Answers

What would you do if you have a disagreement with your manager?

1 Answer

They asked about if I like helping people.

1 Answer

Just said they don't do typical interviews and just basically judge you on your small talk

1 Answer

What can you bring to our team?

1 Answer

Describe a time when you were a customer waiting in line about to be served?

1 Answer

What would you do if customer is unhappy leaving walmart.

1 Answer
110 of 69 Interview Questions