Customer service manager Interview Questions

Free Cash Flow as it helps to determine how much in interest payments the company can afford to make on an annual basis.

i would say Debt / EBITDA ratio, as a lender, we care more about its debt repayment ability.

I would say DSC (debt/ebitda), current ratio and D/TNW

cause i'm fun

Because of my children

Because I' m fun.

The more people you talk to the more sales you will achieve.

Credico does not have offices in Vancouver. Instead they have "Agencies" they partner with across North America. They use Credico's name. Beware when working for this company and their different channel sales partner. They like to brainwash you into a Multi-Level Marketing business model. works for some, but mostly for the owners.

Don't most bussiness work in the owners favor?

If you have't, say no. If you have, be honest, be brief and most importantly avoid saying negative things about the people or organization involved.

No

Yes.

1. make reference to a past work experience and state the situation, what action did you take and what was the outcome.

Once I received a call from a very frustrated customer. He had ordered the product online and he received a damaged piece. He wanted to gift it to his wife. I took a note of his order no. and assured him to replace the product with timely delivery. he was happy and convinced with my reply. After few days, I called him for customer feedback he was very happy and satisfied.

I was working as a license insurance advisor and had a client who was ran out of his life Insurance. He did sign up with our company but when company made a medical for him company found some risk factors and denied for his insurance even with the addon charges. I went back to meet him and explained him the situation he was sad though, but immediately i called one of my friend working with the health insurance company and i sign up his health insurance and make him secure at least for any kind of medical emergency. He was happy at least he got the health coverage. And become good friend of mine.

Experience may not be in this role but in a similar field which i exceed at. I was ready for a more challenging role which is why i am applying for this position. Contrary to someone familiar with this role, i have yet to develop any bad habits. I am a quick learner and can be molded into a great asset to this establishment.

I am keen to learn new skills Therefore will be more diligent while working on this role thriving to suceed every day rather than someone who will take this job routinely

I a m hard work & willing to join Immediately

You are asking and concern about your interview process? Seriously? I am just curious why you didn't ask and want to know my experiences and educations?

This question was asked by a current employee and not the HR department. I hope that clarifies this for you.