Customer Service Manager Interview Questions
Customer service manager interview questions shared by candidates
Top Interview Questions
for all questions which regards situations with clients, if you are unsure of your answer, say that you would ask to put the client on hold while you review the account and you would ask a manager for a resolution. In overall, for all situations as for questions and answers; stay calm, listen to client needs and assure client that you will look into it to help for his situation. Also keep in mind that nothing is impossible, you can ask a manager for exceptions. its all about client happiness. Yes |
Sell me a pen |
Where do you see yourself in 5 years. |
Can you Work weekends |
What would you do if you have a disagreement with your manager? |
They asked about if I like helping people. |
Just said they don't do typical interviews and just basically judge you on your small talk |
What can you bring to our team? |
Describe a time when you were a customer waiting in line about to be served? |
What would you do if customer is unhappy leaving walmart. |