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Customer Service Manager Interview Questions

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They asked about if I like helping people.

1 Answer

Yes, otherwise this is not the right job for me

for all questions which regards situations with clients, if you are unsure of your answer, say that you would ask to put the client on hold while you review the account and you would ask a manager for a resolution. In overall, for all situations as for questions and answers; stay calm, listen to client needs and assure client that you will look into it to help for his situation. Also keep in mind that nothing is impossible, you can ask a manager for exceptions.

2 Answers

Sell me a pen

2 Answers

Where do you see yourself in 5 years.

2 Answers

how would you manage breaks?

1 Answer

what was the last time you acted as a team player?

1 Answer

What if u cannot control a customer out of control?

1 Answer

"Are you married"

1 Answer

How did you handle a difficult situation with your previous employer?

1 Answer
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