Customer service agent Interview Questions
customer service agent interview questions shared by candidates
Top Interview Questions
What did you do when a group member was not involved in the project, and what was the result? 22 AnswersWhen did you get your f2f interview? March 17th, 2018 Mmm i did interview on the same date too. I thought i did well. But still i didnt get anything from them. So did they send u the offer? Show more responses No, I had to put if I got the offer or not before posting the interview questions, so I just clicked a random one. They told me I'll hear back in two weeks. ii had the f2f interview the same day.. they also said i’ll hear back in two weeks.. did you guys had a math/personality test to do? No, I didn't have any test to do. Me neither. Do they usually ask? Did u apply for part or full time? I applied for temporary part-time, I think the tests are only for the full-time candidates. I applied for part time too. i applied full time & they didn’t make me do the test.. i did the f2f interview though.. is it a bad sign? I had the interview on March 17, 2018 in Calgary too for the temporary part time position and I haven’t hear anything either! I guess we should be patience! Good luck! :) Hi! Just wondering... have any of you heard anything yet from them? I had the interview on March 17 as well. Thank you! Show more responses I had an interview on March 17, but I didn't get any response from them yet I got an offer on March 29th! Lucky you :) did you apply on part or full time? They called on the 29th to offer me either part time or full time, however I applied for the temporary part time position. I had the interview on March 17th here in Calgary. They didn’t send me any email at first, they called offer me the job and then the next day I received the email with the offer letter. I’m starting on April 30th the training! Hopefully they call you guys soon! Good Luck. I sent them email to follow up but they told me its still in process. Anyone else got their offer? They called me today. The lady was super nice said congratulations you got the Job and your training will start on May 31. She told me they will send me offer within next week. Good Luck everyone Yay! congrats! I start the training on a April 30th! We won’t see each other at the training, but for sure at the airport! Good luck on everything!!!! :-) They called me yesterday, and my training starts on May 31st. Good luck everyone! One or more comments have been removed. |
Tell me about a time where you had to make a difficult choice, but either way, the result would negatively effect someone. 13 AnswersHello there! Thanks for sharing your experience. Hiw long did you wait before having the email to schedule the face-to-face interview? How* Hi There, I waited about 3 days and the email was sent exactly a week before the face-to-face interview. I hope that helps! My best. Show more responses Thank you so much! I am waiting for the face to face interview in Montreal! Best of luck! Always remember that being yourself is the best possible trait you can offer for any interview. If the job isn't for you, it only means that your fit for something else, most likely something even better! So don't stress too much! Thanks and yes you’re right, we’re on the same page, if it’s for me it’ll work out if not, next time! Hi! I've taken my medical in October and waiting on a call back from them. Please keep me posted with your progress! Will do! You as well. Did you get the job?! I had received a phone interview 2 weeks after application, then a f2f interview 2 weeks after that How did you answer that? How long after medical test did you get an answer ? Who is this |
Sales Agent Bilingual at Air Canada was asked...
Tell me about a time when you had to deal with a unhappy customer and how did you handle that situation? 9 AnswersI had an interview on Oct 30 and didnt get any update yet too! Hi I had an interview in Oct. as well, after two weeks I received an email saying that my application is still and they will contact me in the following weeks. I am still waiting for the result. Please share if you got any updates. Thank you! Sure! I got an email saying my application is still active as well. Plz share if you got any update. Wish you luck!! Show more responses Thank you! Best luck to you too! I will update as soon as I hear anything I got a call from the HR department and I got the job. My training will start first week of December. Thanks Congratulations! Good luck Congrats! When was your f2f interview? I got the offer too! My training will be in December and they said i will get an email for more detail. Congratulations to you too ! I’m also waiting for their email ! My face to face interview was on the 30/oct |
Agent De Bord at Air Canada was asked...
Beaucoup de questions sur les emplois ou expériences passées. 7 AnswersBonjour, J'aimerais savoir si vous avez eu des nouvelles? J'espère qu'elles sont bonnes| Allo, non je n’ai toujours pas eu de réponse! Et toi? Show more responses Salut !! Moi je suis toujours en attente mon medical etait le 5 Mars !! J’ai eu une réponse il y a 1 semaine! Mais mon médical était un mois avant le tien ne perds pas espoir!! Bonne chance :) Allo j’ai une question est ce que l’entrevue en groupe c’est en francais ou en anglais merci!! Bonjour , as tu finalement eu une réponse après ton medical ? |
Agent De Bord at Air Transat was asked...
Pourquoi avoir choisi Air Transat 4 AnswersMalheureusement, ils ne vont pas te rappeler! Je crois qu’il faut rester positif, on ne sait jamais ce qu’il peut arriver :) lâche pas Donc si tu as pAsser une entrevue et pas eu une deuxième sur le champs c est que tu as perdu ts chance c est ça??? Show more responses Je ne suis pas certaine mais je crois que oui...:( c'est poche je sais... à moins que quelqu'un à réponse meilleur que la mienne... à suivre!! |
On Call Delivery Agent at Canada Post was asked...
What would you do if could not access the mailbox due to a barking dog on the porch? 4 AnswersYou are on your mail route and a dog is sitting and barking on the front porch. You do not have access to the mailbox. What do you do? Just tell the dog to shut up I'm not sure but I want to say approach with caution keep your eye out on the dog but do not if contact with dogs eyes if approached by dog let him smell your hand with a closed fist. Keep carrier bag in front of chest. Show more responses Don’t try to delivery because it’s safety concern |
Front Desk Agent at Hyatt was asked...
Why do you want to work for Hyatt? 4 AnswersWhat do you think you'll be doing 5 years from now? I am looking for a job front office executive I am looking for a job front office executive Show more responses Dear sir My name is rao tariq saleem my profession is hospitality specially front house office receptionist uae i speaking different languages like urdu english russian Uzbek pharsi urdu punjabi arabic turkish as an experience front desk customers services i am excited and personal traits align with your needs and mission i bring a set of talent that i believe Will be valuable to your hotel in my receptionist role i honed my abilities in expanse reporting and check in and check out procedure providing a solid foundation for the front desk receptionist position my customer service strength people centric nature and eagerness to please have afforded me excellent communication skills i m excited to contribute my strength and proficiency in critical thinking towards your team efforts as an extroverted and personable communicator with previous track record in technical support my |
Pourquoi devrait-on choisir toi au lieu d’une autre personne 4 AnswersSalut!! Félicitation! Es ce que tu as eu les dates de formations !? Salut!! Félicitation! Es ce que tu as eu les dates de formations !? Merci beaucoup! La mienne c’est le 26, mais je crois qu’il y a plus qu’une date. J’espere que tu auras des nouvelles rapidement! Show more responses Bonjour, J'ai une entrevue bientot et je voulais savoir si il y a des entrevues complètes en anglais ou simplement quelques questions ? Merci et félicitation pour ton poste ! |
Agent De Bord at Air Canada was asked...
Pourquoi travailler pour Air Canada? 3 AnswersEt puis comment s’est déroulée ton entrevue le 4 novembre? *a ete ton entrevue Je n'ai eu que l'entrevue individuelle, mais pas d'entrevue de groupe. J'ai été rappelé cette semaine pour une 2e rencontre ce samedi (16 décembre). Je croyais avoir à refaire le même processus que la dernière fois, mais la personne en charge des ressources humaines m'a seulement mentionné d'apporter une pièce d'identité et rien d'autre. Je n'ai aucune idée de ce qui m'attend! |
Si tu avais à placer un bagage, mais il n'y a plus de place que ferais-tu? 3 AnswersHow was the interview? Did you got the group interview and medical check? Bah la réponse que je trouve la plus logique serait de trouver un emplacement de bagage vide ou pas très rempli (il y en a toujours) quelque part d'autre... Comment ça se passe pour le test linguistique ?! Ça exige un anglais quasi-parfait ?! :/ |