Customer Service Advisor Interview Questions | Glassdoor.ca

Customer Service Advisor Interview Questions

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Customer service advisor interview questions shared by candidates

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How do you deal with a colleague that you may have an issue with?

1 Answer

I responded that it would be relationship oriented, and that I would also consider reporting something to my supervisor/manager.

How do you explain a good customer service to a colleague?

How would you react towards an angry client?

Many scenario based questions. E.g. How would you deal with an escalating conflict?

Why do you think you would be a good fit for our call center.

How can you be a valuable asset to the organizations?

Why sears?

1 Answer
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