Customer Contact Agent Interview Questions | Glassdoor.ca

Customer Contact Agent Interview Questions

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Customer contact agent interview questions shared by candidates

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How I handled critical criticism Time I went beyond expected How well you work with team etc

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I am able to handle high stress and when I made a mistake as we do as humans, I was able to be corrected and fixed the problem. The best part is when I work alone or with a team. I always try my best to find a solution.

Name a time when you contributed to the success of your team.

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If you had an idea to bring to the team, how would you go about it?

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How to deal with an angry customer? What is a good customer service? Talk about yourself and your past experience.

They asked what skills you learned from EVERY job you have ever had.

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Achievements

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Cross selling, why you want to work here?, briefly talk about your self etc

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