Customer contact agent Interview Questions | Glassdoor.ca

Customer contact agent Interview Questions

61

customer contact agent interview questions shared by candidates

Top Interview Questions

Sort: RelevancePopular Date

If you had an idea to bring to the team, how would you go about it?

1 Answer

Answer all questions truthfully and correctly; the bank will not hire you if they suspect inconsistencies and discrepancies in your interview and resume. so don't worry, be honest and be down-to-earth.

Where do you see yourself in 5 years

1 Answer

Give example of a time you cross selled

1 Answer

The first thing you get to do is a typing test of 3 minutes to see how you type. Then you get to be interviewed by another person. Have you worked in the customer service field before? Have you worked in a call centre before? What position can you see yourself in 3 years?

1 Answer

how did you handle constructive criticism from your boss

1 Answer

Name a time when you contributed to the success of your team.

1 Answer

Achievements

1 Answer

They asked what skills you learned from EVERY job you have ever had.

1 Answer

If I was able to sale insurance and to know how to handle irate customers

1 Answer

How I handled critical criticism Time I went beyond expected How well you work with team etc

1 Answer
110 of 61 Interview Questions