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Commercial account manager Interview Questions

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RBC
Commercial Account Manager was asked...October 3, 2016

What is the most useful metric from the Financial Statements for lenders?

5 Answers

Free Cash Flow as it helps to determine how much in interest payments the company can afford to make on an annual basis. Less

i would say Debt / EBITDA ratio, as a lender, we care more about its debt repayment ability. Less

I would say DSC (debt/ebitda), current ratio and D/TNW

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Dow

Why do you want to work for DOW?

2 Answers

I need money lol

I need money lol

RBC

What would you do when first take control of a desk?

2 Answers

Contact clients

When I first take control of the desk, I will determine how "full" the desk is which essentially means how many clients and or how much of a loan portfolio have I inherited and what is the gap I need to fill in terms if net new clients and/or loan portfolio size. Depending upon how big or small the gap is I will allocate my time and resources between servicing existing clients or prospecting for new clients. You can further elaborate how you will service your client and how you will go about finding new clients (tapping internal referrals at RBC, networking events and creating a strong Centres of Influence network of Accountants/ Lawyers, etc) Less

Wilkins Solutions

The thing I found most unexpected was the casual nature of the interview. I didn't notice any of the usual weeding out questions. All text book stuff for the most part.

1 Answers

It confused me at the time, but now I know that they have such a high turn over rate, they are actually quite desperate for sales people and will allow almost anyone to represent them. Less

Central Bancorp (CO)

How comfortable am I with Excel? Also a barrage of the personality, situation-specific questions they downloaded from the internet, even though they were not all applicable...like "give a specific example of a time you resolved a conflict/got others to see your point of view/you achieved a personal goal/blah blah blah...

1 Answers

I am good with most Office products, and I had researched these same situation-specific questions I might be asked and gave them prepared, BS answers to match their BS questions. Less

HUB International

What do you know about Hub?

1 Answers

I talked about the products and services offered by Hub. I also talked about the Number of Employees and Office locations. I made sure to mention the assets and revenue amount, as I have previously read on their websites. Less

Guinness World Records

How long were you at your last job, what was management like

1 Answers

I elaborated on previous employers and how management was superb

BMO Financial Group

A range of behavioral and experience questions. A few competency questions related to general accounting.

1 Answers

I used the STAR (Situation, Task, Action, and Result) technique for answering the interview questions. Less

Progressive Insurance

What was a time that you made a mistake, and how did you correct it?

1 Answers

Told about a time that I had told a customer that called into the store, some wrong information. And how I called her back to rectify. Less

Advance Auto Parts

What was a typical sales situation from start to close in your previous sales role?

1 Answers

Basic sales answer, about what I sold.

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