As an insurance claims adjuster, you will need excellent customer service skills, strong decision-making abilities and the confidence to excel in a stressful and fast-paced work environment. In preparation for an interview, come ready to discuss how you would properly evaluate evidence, make sound decisions and deal with customers who disagree with those decisions. Employers may also ask about how you would remain neutral and focused when settling claims for damages from natural disasters or other tragedies. The licensing laws for claim adjusters vary by area, so make sure you check your area's laws before going to interviews.
Here are three top claims adjuster interview questions and tips on how to answer them:
How to answer: An interviewer wants to make sure you can adjust to a fast-paced work life that may involve working nights and weekends. Discuss your stress management, time management and communication skills.
How to answer: When asked about how you would deal with a difficult client, make sure you discuss your listening skills, social skills and customer service skills. You'll also want to explain how you would use logical thinking to not give in to emotions when a customer disagrees with you.
How to answer: Use this opportunity to explain your experience as a claims adjuster. Also, show that you did your research by discussing the company's job description and policies.
Not interested in answering an ablest companies question. I don’t care that I didn’t get the position, it’s that feedback was offered and not provided. Which clearly shows your hiring process is ablest and completely not diverse. Less
-Talked about my work related experience and what I bring to the company -Explained how I manage stress -Listed 2 expectations -My best philosophy Less