Auto Damage Appraiser Interview Questions


Auto Damage Appraiser interview questions shared by candidates

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Auto Damage Appraiser was asked...March 12, 2017

What button do you push to complete an estimate in CCC One?

3 Answers

Correct answer is "Lock Estimate"

The answer is "Save and close".

I have written, literally hundreds of estimates in CCC One over the years. I "upload" my estimate when I am done. This was not one of the multiple choice answers, so I still don't know what answer they were looking for. Less


2 Hour Mock Scenario

1 Answers

See Interview Process:


Hypothetically, you have 20 hours of labor time each month to provide to the body shops. The first month you passed out 18 hours, the second month you distributed 4 hours. What's your concern about the situation?

1 Answers

I said, this way I'm saving money for the company. Was I wrong?


STARS. general question related to prior employment, background.

1 Answers

Why do you want to work for this company?

Progressive Insurance

what did you do to go above and beyond to assist a customer?

1 Answers

explained part issue and having overnight service get logistics to satisfy cutomer needs Less

Progressive Insurance

None really.It was all about if you can make up a good story and lie

1 Answers

To my opinion stars questions should not be used for hiring because if you can make up a story and lie and it is not necessary true.I have 20 years in the industry and 7 yrs experiance in the position that I was applying for with numerous certifications and great personal references and they chose someone within the company who had no experience in the position in which they were looking for.My advice for everyone, practice making up stories and imbellishing facts and you will probably be offered any job here regardless of if you know what you are doing.It is a shame that the interview process has come to this Less


What level of supervision would you prefer?

1 Answers

You can expect intense supervision.


Gave examples of customer scenarios and asked what would you do (ex. if a customer kept calling and complaining?). There's no right or wrong, they just want to see how you'd respond.


There were none, they did a credit background check without my authorization. There response was within 24 hours rejecting my application electronically.

Liberty Mutual Insurance

Name a time when you had to convince someone to go along with your way of thinking.

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