Interview Question

Front Desk Receptionist Interview

-Knoxville, TN

Hilton

What would you do if you were the only one on the desk, a guest was asking you questions, and the phone was ringing?

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Interview Answers

3 Answers

1

Guest must be a first priority

Anonymous on

0

I can serve the guest than I can answer the phone.

Anonymous on

1

I would ask the customer to hold one second, apologizing for the inconvenience. I would answer the phone and ask them to hold. Once the phone was on hold I would quickly finish with the customer at the desk, the co to use with the phone, apologizing for the hold.

Anonymous on

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