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      WalkMe

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      Customer Success Manager (CSM) Interview

      Feb 28, 2025
      Anonymous interview candidate
      London, England
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at WalkMe (London, England)

      Interview

      A 4 stage process with a task to prepare a presentation for an existing client demonstrating value. You will also need to explore growth opp' into other applications. Discovery throughout the presentation is a key as well as product knowledge.

      Interview questions [1]

      Question 1

      You will have to do an assignment which will include research into the product in order to offer an existing client growth opportunities. You will also need to demonstrate value the product generated within the existing client. This is fairly common and not that hard to accomplish should you do your research.
      Answer question
      1

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