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      WalkMe

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      Technical Support Engineer Interview

      Jan 8, 2019
      Anonymous interview candidate
      Sydney
      No offer
      Negative experience
      Average interview

      Application

      I applied through a staffing agency. I interviewed at WalkMe (Sydney) in Jan 2019

      Interview

      A consultant contacted me on LinkedIn and the HR person from Israel called me to have the telephonic interview. Basic questions and then she said she would send me a home task and I should send it back to them in 72 hours. I did and sent it back and I get a general template saying thanks for applying for the role. After closely examining your application, we wish to inform you that we would not proceed with you. I was shocked as I had performed really well and expected atleast the HR to contact me to say I’m not thru and some feedback

      Interview questions [1]

      Question 1

      What are you looking for in your new company
      Answer question
      avatar
      WalkMe response
      6y
      Thank you for taking the time to share your experience. Your time and energy is valuable to us and we apologize that the response from HR didn’t reflect that. You are always welcome to ask for feedback, but we do not offer feedback on home assignments as we receive so many each day. We hope you understand and again.

      Other Technical Support Engineer interview reviews for WalkMe

      Technical Support Engineer Interview

      Mar 27, 2026
      Anonymous employee
      Bengaluru
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through other source. I interviewed at WalkMe (Bengaluru) in Mar 2026

      Interview

      The interview process for a Technical Support Engineer role at WalkMe was well structured and moderately challenging. It began with an HR screening followed by a technical round focusing on troubleshooting, and front end web basics, and problem solving scenarios. The hiring manager round emphasized customer handling, communication skills, and real world support cases. The final stage included a panel interview assessing both technical knowledge and cultural fit. Overall, the experience was positive.

      Interview questions [1]

      Question 1

      Can you walk us through how you would troubleshoot a customer issue when their application feature is not working as expected?
      Answer question
      1

      Technical Support Engineer Interview

      Dec 11, 2025
      Anonymous interview candidate
      Tel Aviv-Yafo
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at WalkMe (Tel Aviv-Yafo) in May 2025

      Interview

      Very good and professional. The interview was fair and well-structured. Questions were relevant to the Technical Support role, focusing equally on technical knowledge and soft skills. The interviewer maintained a professional and informative tone.

      Interview questions [1]

      Question 1

      "A customer calls, very frustrated. They state their internet connection is completely down, and they have an important video meeting starting in five minutes. How do you handle this high-stress initial interaction, and what is the very first technical step you take?"
      1 Answer

      Technical Support Engineer Interview

      Mar 10, 2025
      Anonymous interview candidate
      Bengaluru
      No offer
      Positive experience
      Difficult interview

      Application

      I interviewed at WalkMe (Bengaluru)

      Interview

      The interview process for a Technical Support Engineer role at most companies, including Adyen or Pelatro Solutions, typically follows these stages 1️⃣ Application & Screening Submit your resume and cover letter online. The HR team reviews your application to check if your experience matches the role. 2️⃣ HR/Recruiter Interview (Initial Screening) A phone or video call with an HR recruiter. Discussion about: ✅ Your background & experience ✅ Your interest in the company & role

      Interview questions [1]

      Question 1

      how to deal with customers
      Answer question

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