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      Verizon

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      Related searches: Verizon reviews | Verizon jobs | Verizon salaries | Verizon benefits | Verizon conversations
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      Customer Service Interview

      Jun 25, 2012
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Verizon in Feb 2010

      Interview

      Behavior oriented questions. Very repetitive.

      Interview questions [1]

      Question 1

      Tell me about a time a policy changed and you had to adjust.
      Answer question

      Other Customer Service interview reviews for Verizon

      Customer Service Interview

      Oct 23, 2025
      Anonymous employee
      Miami, FL
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Verizon (Miami, FL)

      Interview

      Recruiter reaches out and later with a manager you do roleplay scenarios. This was a week or two before speaking to an actual manager. They get to know you some more.

      Interview questions [1]

      Question 1

      How would you handle a dispute about a promotion?
      1 Answer

      Customer Service Interview

      Sep 22, 2024
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Verizon

      Interview

      Easy and straight foward. This review was requested by glassdoor. I have no much to say about the interview process. Beside this i had great experience and learns a lot.

      Interview questions [1]

      Question 1

      Nothing important. Just basic questions
      Answer question

      Customer Service Interview

      Jun 7, 2024
      Anonymous interview candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at Verizon

      Interview

      Make sure you’re well dressed and prepared they like that don’t forget seriously and go look up questions to be prepared. The more prepared you look the more you stand out from the rest of people

      Interview questions [1]

      Question 1

      Do you have any previous experience?
      Answer question

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