Very informative and interactive interview. The recruiter was very thorough in explaining the duties and expectations of the position. The questions consisted of a few situational questions and some questions about my work experience and background.
Easy interview
Application
I applied online. The process took 3 days. I interviewed at Vericast in Dec 2022
Interview
I applied via LinkedIn and was contacted via email the following day to setup a phone interview. The phone interview was fairly simple with basic questions and lasted about 15 minutes. Upon the conclusion of my answers, I was offered the position. The rest of the call was to discuss next steps, shift choice, expectation for pay, etc. Following the interview, I received correspondence to fill out my background check info, I-9, etc. Fairly standard. Almost felt too easy.
Interview questions [1]
Question 1
Explain how you handled a difficult situation with a customer in the past.
I applied online. The process took 2 weeks. I interviewed at Vericast in Jan 2024
Interview
It was a phone interview and the recruiter asked me scenario questions, my availability, what type of employment I was looking for. I was offered a job the same day of the interview. The equipment I needed for the job was sent to me a few weeks later and I started training.
Interview questions [1]
Question 1
How would you de escalate a situation where a customer is angry and starts yelling at you through the phone?
