Glassdoor Interview Question: They asked me about a time I ... | Glassdoor.ca

Interview Question

Customer Success Manager Interview Chicago, IL (US)

They asked me about a time I had to break the rules or go

  against protocol to deliver an exceptional customer experience.
Answer

Interview Answer

1 Answer

0

I gave an example of how I helped a customer manage their inventory and make updates to their profile on a weekly basis to retain the account as it was a win-back on the verge of canceling again.

Interview Candidate on Apr. 27, 2018

Add Answers or Comments

To comment on this, Sign In or Sign Up.