Interview Question

IT Service Delivery Manager/Project Manager for MRO/Airline Operations Interview

-Dubai

The Emirates Group

The role play case was the following and needs some degree of diplomacy.Please be very careful here as slip could be construed as bad stakeholder management. Please refer below to the role play case. You have been appointed project manager of a project that has gone over budget and is also going over schedule soon. Your task is not to make tall promises as the organization that has appointed you clearly doesn't want you to promises more resources. The client is very unhappy and you need to meet and convince him with a plan

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Interview Answers

2 Answers

1

My responsibility was to set up framework to manage and control project schedule, monitoring progress, ensuring project is within the decided budget and timeframe, calculating best estimate numbers for the project and account and report it to senior leadership, tracking variance in projected and month end financials, managing margins for the project, preparing numerous reports, business documentation, etc.

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3

Be careful as the VP is judging you by your performance. You don't have to act. You just have to be your normal self.

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