Stripe New Business Associate interview questions
Updated Jul 9, 2017
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Anonymous Interview Candidate in San Francisco, CA
I applied online. The process took 4 weeks. I interviewed at Stripe (San Francisco, CA) in Mar 2016
Applied online, recruiter set up phone screen with a manager, was then asked to complete an assignment. Was told that this should take about 3-4 hours of work. Of course, it took around 12 hours to do a really good job. The assignment was to come up with 10 companies that Stripe should target and explain your reasoning. Then take at least 3 of them and write an email to a specific person within the company and write up a detailed engagement and onboarding plan for them. The second part of the assignment was to explain a technical subject to a layman - took around 30 minutes. The next call was to go over the assignment with a member of the team, which I was really looking forward to because I had learned a lot about the company while completing my 8 page assignment. My call was with a very unfriendly and annoyed member of the team who made it very apparent that he had not read my assignment prior to the call, nor did he have it open in front of him during the call. The call, which I assumed would be an hour long based on the amount of material we had to cover, was only 30 minutes. The call began with the team member telling me about himself and his experience (congrats on the MBA), then asking me to begin going over my assignment. As I talked through my assignment, I could tell that I had been put on mute. There was no input from the team member, and when I asked for feedback, or what he thought about a certain company or engagement strategy, he gave very short and uninformative answers. When I was getting close to the end of my assignment, he chimed in and reminded me that we only had 3 more minutes for the call and asked if I had any more questions for him. I asked for some feedback on my assignment which produced some very generic answers. I assumed that he was just very busy and didn't want to hold it against him or the company - but definitely did not get a feel for the company or give them a chance to get to know me either. A few days later I received an email that I had been moved forward and was scheduled for another phone call with a recruiter a week later, the call lasted 11 minutes, and I was moved forward for an onsite interview another week later. My onsite went well and I was asked some very introspective questions and felt that I was very well vetted in terms of sales ability, thinking on my feet, and general fit for culture. My only complaints were that the first woman I met with seemed very uninterested, bored, and was resting her arm on the table and using her hand to support her head for the whole interview - bad etiquette, I am judging you as much as you are judging me. I was also supposed to meet with an executive, but he was out of town, which was a bummer. Besides these details, I felt that all other members of the team that I meant were very sincere and interested in our conversations - I felt that I was a good fit with these people and very well qualified for the position in comparison to the other members of the team. A few days later, I received an email from the recruiter saying that I was not a good fit for the position and will not be extended an offer. I was honestly very surprised with this response, but had received a better offer elsewhere and was surprised but not too disappointed. Overall, I feel that I had essentially performed 12 hours of free labor for them and received nothing in return. It seems that everyone who communicates with anyone at Stripe has to do the same assignment and it makes me wonder how much of their lead generation is actually scraped from the dozens of applicant assignments that they receive every week. I would advise Stripe to (1) ensure that these assignments are only given to serious applicants and are reviewed during an onsite interview, and (2) to remember that applicants are judging you just as much as you are judging us - respect should flow both ways in all professional situations.
- What is the best & worst team you have ever been a part of?
- We are meeting face to face, pitch and close me on any product you wish.
- How would you judge Stripe's success with startups & how would you classify what a startup is?
- A customer is having a persistent problem and is complaining that we do not have a phone support line - how do you handle this?
- A customer wants to work with Stripe but only if we use an in-store terminal for physical purposes. Should Stripe move into this Point of Sale market?
Anonymous Employee in San Francisco, CA
I applied through an employee referral. I interviewed at Stripe (San Francisco, CA) in Dec 2015
Recruiter phone screen, team screen, then take home project, then onsites (7 interviews in 1 day). It was fantastic to meet people from all over the company - it helped people gain a great perspective into the culture of the company.
- Why payments?
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Anonymous Employee in San Francisco, CA
I applied online. The process took 3 weeks. I interviewed at Stripe (San Francisco, CA) in Nov 2015
Fairly standard process but with a few extra hurdles. Applied online straight from Stripes's website and had to answer a couple questions to show I understood what the company did. A few days late I heard back from a recruiter and scheduled a screen-call (friendly, short call). Next was a call with a AE on the Sales team which again was a fairly standard chat (why Sales, why Stripe, etc.). Then was qualified for a project to show a basic understanding of the company's products/fundamental sales abilities. The project took much more time than other companies' assignments (approx 3-4 hours), but nothing too challenging. The next day a follow up call was scheduled to go over the assignment and get feedback/question my choices - again, friendly but required much more critical-thinking than the first 2 screens. Lastly is a long morning of interviews with different members of the Sales team and managers - and even a member of the exec team. A variety of questions to test personality, creativity, innate sales abilities, and cultural fit. Heard back within a couple days and was given a formal offer.
- Why Stripe? Why sales? Tell me about your last job. Etc.