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      State Farm

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      Customer Service Representative Interview

      Mar 1, 2017
      Anonymous interview candidate
      Navarre, FL
      No offer
      Negative experience

      Application

      I applied through other source. I interviewed at State Farm (Navarre, FL) in Jul 2016

      Interview

      Never interviewed by any agency. I have applied for State Farm positions from Central Florida to Northwest Florida. I even had a recruiter call me about a State Farm agency in Orlando who provided salary information and more.

      Interview questions [2]

      Question 1

      You must complete the CTS assessment before we will speak with you.
      1 Answer

      Question 2

      I called a couple of the agencies to see if I could get some answers about why I see so many ads, but never get an interview. One agency told me the ad was a constant run ad and their agency didn't have any openings. Another agent owner told me he was only planning to open an office in that location. This particular person also told me that I was impatient. The recruiter told me that the agency didn't want to interview me because I've had too many jobs.
      1 Answer

      Other Customer Service Representative interview reviews for State Farm

      Customer Service Representative Interview

      May 7, 2026
      Anonymous interview candidate
      Birmingham, AL
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at State Farm (Birmingham, AL)

      Interview

      I've interviewed with this company. Very straight forward process. Would recommend applying to this job. The steps depends on the recruiter the agency uses. Mainly over the phone interviews, video, and in person last.

      Customer Service Representative Interview

      May 29, 2026
      Anonymous interview candidate
      Southaven, MS
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at State Farm (Southaven, MS) in May 2026

      Interview

      It seems to be a very low base pay leading to sales. This was not something I am interested in for my career. I have had several interviews with state farm but very few offered benefits needed for my family.

      Interview questions [1]

      Question 1

      Asked me abiut my background
      Answer question

      Customer Service Representative (CSR) Interview

      Mar 18, 2026
      Anonymous interview candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I interviewed at State Farm

      Interview

      Easy phone interview. Asked basic questions for the initial interview, was very fast and easy. Hear back in 48 hours. Was asked why I wanted the job, and how comfortable on a scale of 1-10 how comforatabke I was with sales

      Interview questions [1]

      Question 1

      How comfortable are you with sales
      Answer question

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