State Farm Claims Processor Interview Questions

Updated Oct 23, 2020

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Positive87%
Negative3%
Neutral10%
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State Farm

Anonymous Employee

Accepted Offer
Neutral Experience
Average Interview
Application

I applied online. I interviewed at State Farm

Interview

It was pretty fair. Scenario questions. They ask you have you ever received a call from an upset customer. If so how did you handle it? What are your weaknesses? Have you made a mistake? If so, how did you handle it?

Interview Questions
  • What are your strengths
    1 Answer
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State Farm

Anonymous Employee in Frederick, MD

Accepted Offer
Positive Experience
Application

I applied online. The process took 3 months. I interviewed at State Farm (Frederick, MD)

Interview

I started by applying online, completing an online assessment, and had two different face to face interviews. After a 3 month process, I was finally offered a position as a Claims Processor, now referred to as Express claims associate.

Interview Questions
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Wondering how the news of Aaron Rodgers will impact his brand? Haven't seen any of his State Farm spots since the news broke. No judgment here. Just wondering.

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State Farm

Anonymous Employee in Columbia, MO

Accepted Offer
Positive Experience
Average Interview
Application

I applied online. I interviewed at State Farm (Columbia, MO)

Interview

Hired at a large hiring pool event. Personal interview followed by group interview. After that was called in a week later to interview with hiring manager. Then a week or so later was called with the offer.

Interview Questions
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State Farm

Anonymous Employee in Lincoln, NE

Accepted Offer
Positive Experience
Difficult Interview
Application

I applied online. I interviewed at State Farm (Lincoln, NE) in Jan 2017

Interview

Very very extensive interview process for just a basic claims role. It was a good company but mind numbing work for the little paying job opportunity. I would recommend this job to someone just coming out of college.

Interview Questions
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State Farm

Anonymous Employee in Toronto, ON

Accepted Offer
Positive Experience
Average Interview
Application

I applied online. The process took 3 weeks. I interviewed at State Farm (Toronto, ON) in May 2016

Interview

You will be asked for a phone interview, then an aptitude test. Once you pass you will be called for any job that is currently hiring, not just the job you applied for.

Interview Questions
  • Name a time something did you go according to plan and how did you handle it?
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State Farm

Anonymous Employee

Accepted Offer
Application

I applied online. I interviewed at State Farm

Interview

it was friendly, easy. Nothing unexpected. You should do a mock interview prior since there might be a panel interviewing you. Otherwise, just be yourself and confident. They make the decision very quick.

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State Farm

Anonymous Employee

Accepted Offer
Positive Experience
Easy Interview
Application

I applied online. The process took 2 weeks. I interviewed at State Farm

Interview

I applied online and received an email within a couple of days to complete the skills assessment test. After a couple of days, I received an email from a recruiter to set up a telephone interview. I completed the telephone interview and was offered a position on the spot. Offer is contingent on a background check. There were a lot of questions pertaining to teamwork and customer service.

Interview Questions
  • Most difficult question was describe a time when you were able to calm down an angry customer or client.
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