I applied in-person. The process took 4 weeks. I interviewed at Spirit Group (Buxton, East Midlands, England)
Interview
Semi-formal, friendly. Welcoming environment and designed to gain outlook as well as competency, looking for shared values and personality to thrive in the hospitality industry. Interviewed by General Manager and Deputy Manager.
Interview questions [1]
Question 1
Describe a time when a customer was unhappy and you had to help find a resolution?