Southeastern Railway Customer Service Interview Questions

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Southeastern Railway

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Customer Service Interview

Jul 16, 2025

Anonymous interview candidate

Hastings, East Sussex, South East England, England

Other Customer Service interview reviews for Southeastern Railway

Customer Service Interview

May 6, 2025

Anonymous employee

Ashford, Kent, South East England, England

Accepted offer

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Southeastern Railway interviews Southeastern Railway Customer Service interviews Southeastern Railway interview

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Want the inside scoop on your own company?

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Job searches

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Top companies for "Compensation and Benefits" near you

ALSTOM

3.5★Compensation and benefits

3.9★Compensation and benefits

CPKC

3.5★Compensation and benefits

VIA Rail Canada

3.9★Compensation and benefits

Customer Service Interview

Jul 16, 2025

Anonymous interview candidate

Hastings, East Sussex, South East England, England

Other Customer Service interview reviews for Southeastern Railway

Customer Service Interview

May 6, 2025

Anonymous employee

Ashford, Kent, South East England, England

Accepted offer

Declined offer

Neutral experience

Difficult interview

Application

I applied in-person. I interviewed at Southeastern Railway (Hastings, East Sussex, South East England, England) in Mar 2025

Interview

the process was good and the information was clear, online test was ok and assessment was ok as well, then interview was difficult a bite. very happy with the process

Interview questions [1]

Question 1

if someone want to punch you ,what do you do? if train was delay and passengers get upset ,how do you deal with that situations?

Answer question

Positive experience

Average interview

Application

I applied in-person. The process took 1 day. I interviewed at Southeastern Railway (Ashford, Kent, South East England, England) in Mar 2025

Interview

The assesment started at 0900 and comprised of ticket checking comprehension test role play. Team work activities and lastly a interview overall the staff where really nice the building was good I would say take your time and dont rush it

Interview questions [1]

Question 1

Tell me a tune when you worked well with a team. Etc

Answer question

Customer Service Interview

Jan 11, 2022

Anonymous interview candidate

No offer

Negative experience

Difficult interview

Application

I applied online. I interviewed at Southeastern Railway in May 2021

Interview

I never actually spoke to anyone I had to record myself answering questions, I wasn't keen and the questions were really blunt, also had a timer to answer questions, it was during covid, but made me really uncomfortable and panicked

Interview questions [1]

Question 1

Why do you like the train service

Answer question