I applied online. The process took 2 weeks. I interviewed at Rover.com (Barcelona) in Nov 2021
Interview
realistic process of 2 weeks with follow up. Friendly people during all the interview rounds. HR is always available for any questions. I got rejected the first time but accepted after my second application. So my advice: do not give up, if it does not work out the first time, keep on trying your best. They value your efforts!
Interview questions [1]
Question 1
describe a situation in your work when you had to face some problems and how you tried to solve those issues ( explain the steps you took)
I applied online. The process took 4 weeks. I interviewed at Rover.com in Sep 2024
Interview
1 HR screening + written task
2 first interview 45 min
3 double round-robin interviews (45 min each)
The process is quite long, communication with HR was unsatisfactory (I was initially given inaccurate information, both about the salary and the selection process) and delayed by the large hourly difference between EMEA and the US (they do not use direct booking links). After spending a total of almost five hours on this selection process, I was rejected at the last step, without receiving any kind of specific feedback.
I would have appreciated receiving a few more details, so that I could at least use this experience to improve, so I asked for more information and was left with no answer.
In any case, my background in sales was not appreciated.
Interview questions [1]
Question 1
Give me a practical example of a case where you had to handle a dissatisfied customer.
What is your own personal KPI?
What do you think are the most important values for a customer agent?
I applied through an employee referral. The process took 2 weeks. I interviewed at Rover.com (Barcelona) in Jun 2022
Interview
Me sentí muy cómoda durante la entrevistas. Primero hice una entrevista de contacto, muy amena, después hice un test de gramática y finalmente una entrevista más larga con la coordinadora y uno de los jefes, fueron personas muy cercanas. La oferta de trabajo es increíble y tengo muchas ganas de empezar a trabajar con ellos.
Interview questions [1]
Question 1
Me preguntaron sobre mi experiencia previa, sobre como gestionaría ciertas situaciones y como me veía en unos años profesionalmente.
I applied through an employee referral. The process took 2 weeks. I interviewed at Rover.com (Barcelona) in Mar 2022
Interview
Una primera entrevista con un team leader, en tres idiomas.
Una prueba escrita en los mismos idiomas.
Y una doble entrevista final, con un total de cuatro personas comunicándose conmigo a través de una reunión virtual.
Interview questions [1]
Question 1
Preguntas sobre trabajos anteriores, situaciones complicadas para las cuales pude encontrar una solución, etc...