Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Riot Games

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Riot Games reviews | Riot Games jobs | Riot Games salaries | Riot Games benefits | Riot Games conversations
      Riot Games interviewsRiot Games IT Frontline Support interviewsRiot Games interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      IT Frontline Support Interview

      Nov 17, 2014
      Anonymous interview candidate
      Santa Monica, CA
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 1 day. I interviewed at Riot Games (Santa Monica, CA) in Nov 2014

      Interview

      I received an e-mail from a recruiter from the company who scheduled a Skype interview. He told me I would be interviewing with two people from Riot Games who are pretty much the key people there. The interview jumps fairly quickly into questions in the technical support realm that most desktop support people should be able to answer, tougher questions revolving around top tier customer service, and then opinions on either.

      Interview questions [1]

      Question 1

      Describe one of your greatest accomplishment and greatest failure? What's your opinion on reactive and proactive desktop support? Describe a time when you went above and beyond for a client in desktop support?
      Answer question
      12

      Top companies for "Compensation and Benefits" near you

      avatar
      Electronic Arts
      3.8★Compensation and benefits
      avatar
      Epic Games
      4.2★Compensation and benefits
      avatar
      Rockstar Games
      4.1★Compensation and benefits
      avatar
      Activision Blizzard
      3.5★Compensation and benefits