I applied through other source. The process took 2 months. I interviewed at Quad (Sussex, WI) in May 2015
Interview
Several weeks to months of interviews staring with a phone interview, then 3 rounds of interviews.
Round 1 with 2 current CSR
Round 2 with CSR Department Head
Round 3 with Plant Director or Human Resources
Interview questions [1]
Question 1
Why do feel you are a good fit for customer service.