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      Progressive Insurance

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      Related searches: Progressive Insurance reviews | Progressive Insurance jobs | Progressive Insurance salaries | Progressive Insurance benefits | Progressive Insurance conversations
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      Call Center Representative Interview

      Jul 16, 2024
      Anonymous interview candidate
      Michigan City, IN
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Progressive Insurance (Michigan City, IN)

      Interview

      Assessment is easy , interview was virtual, recommend star method and good lighting and great stories. High call volume. Only have 1 work day and weekend day off. Get bonuses every year. I hear good and bad reviews. Did not take the offer due to job scheduling

      Interview questions [1]

      Question 1

      What was a biggest accomplishment for you
      Answer question
      1

      Other Call Center Representative interview reviews for Progressive Insurance

      Call Center Representative Interview

      Nov 10, 2025
      Anonymous interview candidate
      Lehigh Acres, FL
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Progressive Insurance (Lehigh Acres, FL) in Oct 2025

      Interview

      Provided videos of me answering the questions with a time limit of 120 seconds (from what I remember) and allowed 2nd chances for each question that was asked in the videos.

      Interview questions [1]

      Question 1

      Tell me about a time you had to deal with a difficult costumer.
      Answer question

      Call Center Representative Interview

      Aug 24, 2025
      Anonymous employee
      Mayfield, OH
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through a recruiter. I interviewed at Progressive Insurance (Mayfield, OH) in Aug 2025

      Interview

      1st is personality assessment 2nd is video interview They ask you questions that are to be answered in STAR format 3rd is virtual interview Same as video interview, but you are talking to a real person

      Interview questions [1]

      Question 1

      Questions in STAR format S - Situation T- Task A - Action R - Result
      1 Answer

      Call Center Representative Interview

      Jun 2, 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Progressive Insurance

      Interview

      Application, Assessment, Virtual Interview, Phone Interview very simple and straightforward. The whole process to about 2-3 weeks to get hired. Make sure you update your resume and can answer questions.

      Interview questions [1]

      Question 1

      How do you handle conflict?
      Answer question
      1

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