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      PowerSchool Group

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      Customer Success Manager Interview

      Aug 30, 2020
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at PowerSchool Group in Apr 2019

      Interview

      Initial phone screen interview with the recruiter. Once passed, moved onto in-person interviews with the hiring manager and team. Panel interview mixed with one on one interviews. The process was great, the recruiter was very responsive and helpful!

      Interview questions [1]

      Question 1

      Tell me about a time when you had to work with an unhappy client, what did you do about it?
      Answer question

      Other Customer Success Manager interview reviews for PowerSchool Group

      Customer Success Manager Interview

      Dec 2, 2022
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at PowerSchool Group

      Interview

      I applied and heard from a recruiter 2 weeks later. We scheduled an interview and I heard back a month later. I was told that the board liked me but they had to hold back for hiring that position at the time. I couldn't wait for it to open back up so I moved on.

      Interview questions [1]

      Question 1

      A lot was about handling difficult clients
      Answer question

      Customer Success Manager Interview

      Apr 25, 2022
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at PowerSchool Group in Apr 2022

      Interview

      Cognitive assessment test, personality questionnaire, phone screen, zoom interview. Managers extremely disinterested, were obviously doing other work while interviewing. Had apparently not looked at my resume as questions were not related to my experience. Sent inappropriate feedback about my appearance.

      Interview questions [1]

      Question 1

      Super basic: Describe a time where you dealt with a difficult customer? Etc.
      Answer question
      avatar
      PowerSchool Group response
      4y
      We appreciate you letting us know what your experience was like and we take these concerns very seriously.

      Customer Success Manager Interview

      Jun 12, 2023
      Anonymous interview candidate
      San Francisco, CA
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at PowerSchool Group (San Francisco, CA) in Oct 2021

      Interview

      Met with recruiter; then took assessment, then interview with hiring manager. I was declined by a first hiring manager but then the recruiter had me me with another one who had an opening and that’s where I got an offer

      Interview questions [1]

      Question 1

      Tell me about your professional experience
      1 Answer

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