I interviewed at Phoenix Fire Department - Arizona
Interview
Start volunteering your time, join one of the affinity groups and go to meetings to meet people who are on the job to learn more about what they do and expectations.
I applied through other source. The process took 3 months. I interviewed at Phoenix Fire Department - Arizona
Interview
Anyone interested in a career as a firefighter in the metro Phoenix area must fully understand the expectations of the hiring agency, whether it be PFD or another local department. Those expectations include, but are not limited to a macro knowledge of the fire service, a defend-able list of activities in preparation for the process (i.e. fire science college coursework, research of department history and organizational structure, and actively seeking out current members for better understanding of the duties and responsibilities of a department's firefighter). In the past, PFD has provided written, fire service material (available from their website) as a study guide for a portion of the written test that is the initial activity in the hiring process.
Preparation must also include an individual's physical fitness to perform the duties of a firefighter. This will be evaluated at a time separate from the written test. This part of the testing and hiring process is known as the Candidate Physical Agility Test (CPAT) and it is well defined on a link at the department's website.
Phoenix, and many of the other local departments conduct two separate interview processes to determine the finalists that will be offered a position in an upcoming fire academy class. The two interviews are similar but yet distinct as the panelists evaluate the candidates. In both settings though the interview board are looking for those that can best articulate through their responses both the preparation that they have done for consideration as well as the return on investment the department (and the public) will receive from hiring the candidate.
Regardless, if it is the first or second round of interviews, the best candidates will give themselves the highest possibility for success by showing as much of themselves, their preparation, and their qualifications and best characteristics when they respond to an opening question that asks about either the individual's background and/or their preparation for a career as a firefighter. While many interviewees will have backgrounds that sound similar one from one another, and a great many will have done like things in advance of the interview process, panelist are most likely to remember the ones that draw the inference that these historical truths will make them the best candidate for selection.
Likewise, when the interview is drawing to a close (whether it be process's the 1st or the 2nd) the most successful candidates will seize this moment by giving their response to the final question (however its worded) to positively demonstrate why they should be given serious consideration for the offer of a position as a firefighter for the Phoenix Fire Department. These last few moments should be the interviewee's forecasting of how his or her selection as a firefighter will be positive, lasting, and rewarding outcome for the organization, the public (as the external customer) and for the individual themselves.
Interview questions [1]
Question 1
The most difficult aspect of the interview process is not a particular question, but it is the knowledge that the department is going to interview between 4-6x times the number of candidates to fill a finite number of positions in an upcoming training academy. Since firefighter is one of the most competitive positions sought by applicants to public sector employment with the City of Phoenix, the most successful interviewees understand that they must engage their interview board so that they stand out (in a positive way) at the end of the process.
In the interviews, one must give the sincere impression (in their appearance, their body language and the content of their responses) that they are excited, motivated, and driven to be successful in the selection process. Responses to the questions must be both at the same time comprehensive and succinct, as the entire interview most likely will have a time limit. The candidate should be informed of such in advance. If one has not been given before or at the opening of the interview by the board, the interviewee should inquire prior to his or her opening statement or response to the first question if a time limit is in place, and if so will the board keep the candidate advised of both the number of questions remaining and the time with which to answer them in.
To that end, candidates should strive to give responses that are thoughtful, but not rehearsed, and should focus on key points relative to the context of the question. This would most likely include the identification of who or whom represents the "customer" in the question, and how you as the respondent meet and exceed said individual's needs, or resolve the issue(s) at hand. Other essential talking points might include recognition of being a committed member of the "team" or crew, individual commitment to personal safety and the safety of both fellow responders and potential victims, and what personally motivates you to succeed.