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      Pelican Products

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      Customer Service Coordinator Interview

      Aug 10, 2021
      Anonymous interview candidate
      South Deerfield, MA
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Pelican Products (South Deerfield, MA) in Aug 2021

      Interview

      There is a lot of passion for the product and team in a good facility. Maybe it's the 'back to office' effect, but the camaraderie at the South Deerfield was very evident even behind masks. It also stands out as a company that walks the walk when it comes to wanting curious, engaged employees that want to learn all facets of the job and organization. Nothing but positives to say about the experience - the CSM was a great advocate for her team, product, and company. 1/2 hour screening interview with a recruiter Follow up interview with Customer Service Manager Facility tour with Manager Interview with current job holder and director of sales (the straight shooting part of the interview. I appreciated that they are looking for people that aren't intimidated)

      Interview questions [1]

      Question 1

      Tell us about when something went wrong
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