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      Moat

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      Customer Support Interview

      Mar 23, 2026
      Anonymous interview candidate
      Dartford, England
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Moat (Dartford, England) in Mar 2026

      Interview

      Originally applied for the role advertised at 29k but when the hiring manager called me I was then told actually thats top end and highly unlikely. (First Red Flag) I advised It may be too low level and low pay for my experience but Sevda advised I should come in and see what it is like. Arranged interview. The day before I emailed to say I would not be attending as after thinking further, the salary would be too low and I really believed it was low level. I apologised and in a very polite email praised the company etc. I never got a response back to my email. This is a call centre taking 60 calls a day per employee. that combined with the lack of communication from the hiring manager made me realise I had made the right choice.

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