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      Human Capital Consulting Intern Interview

      Mar 12, 2013
      Anonymous interview candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I applied through university. The process took 3 weeks. I interviewed at Mercer

      Interview

      I interviewed through on-campus recruiting. Two employees were present at the interview. Both were nice. 30 minute interview. The floor was opened for questions with 10 mins remaining. Started the interview with the classic "tell me about yourself". Then, they asked the following questions: "Why are you interested in Mercer?" "Tell me about a problem that you had and how you went about fixing it?" It was a behavioral interview for the most part but they also asked me to tell them about a time I used excel, to check on my Excel expertise. Overall, the interview was pleasant and easy.

      Interview questions [1]

      Question 1

      Tell me about a time in which you experienced a miscommunication issue and how you resolved it?
      Answer question

      Other Human Capital Consulting Intern interview reviews for Mercer

      Human Capital Consulting Intern Interview

      Mar 6, 2013
      Anonymous interview candidate
      Chicago, IL
      No offer
      Negative experience
      Average interview

      Application

      I applied through university. The process took 2 weeks. I interviewed at Mercer (Chicago, IL) in Feb 2013

      Interview

      First round interview on campus was one thirty-minute case interview and one thirty-minute behavioral. Both interviewers seemed very uninterested in what I was saying and almost as if they felt they were above interviewing, so I was sure I wouldn't get asked back. I did, though, and the second round was a day of interviews in their Chicago office a week later. There was a "technical" interview, two behavioral interviews, a case interview, a quantitative test, a Q&A panel with former interns, and lunch with the other candidates. The technical interview consisted of one of their entry-level consultants showing me a powerpoint she recently did for a client and explaining it to me...not really an interview. The behavioral interviewers were both higher-level guys who were very nice but seemed to not take the interview very seriously. The case interviewer was largely disinterested and completely non-receptive to my questions and comments (although this seems to be their case style - to give as little info as possible and see what you do). The quant test was 30 easy middle-school-level math questions. None of the interviewers responded to my e-mails with thank-you's and questions after the interview, and I also never received a response to any of my e-mails to the contact woman who had coordinated the visits. On top of that, more than a week later, I got a standard-form rejection e-mail that was sent from a recruiting server that you can't reply to, and the message wasn't even personalized with my name or the position I had applied for. After such an extensive and grueling interview process and with virtually no feedback or response from Mercer's employees throughout, such an impersonal and brief rejection was pretty disheartening and said a lot about the company.

      Interview questions [2]

      Question 1

      Case question was about improving profit margins for an Australian airline.
      Answer question

      Question 2

      Behavioral questions were all mostly about group work and dealing with difficult groups and situations. They were all very specific, though, and basically prescribed the exact situation they wanted you to talk about, so preparing a lot of generic stories beforehand wouldn't necessarily help like it may for other behavioral interviews.
      Answer question
      4

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