I went through five rounds of interviews, each approximately an hour long. Communication with HR was frequent throughout the early stages of the process. My initial interview took place in early September 2025, with the final interview at the end of September. During the last interview, I was told I would hear back about next steps 'soon'. I assumed things were going well given the pace and the communication. After following up twice over the next two weeks on progress, I finally received a response from HR in mid-October stating that the team was continuing to interview other candidates and that I would hear back by the end of October. I asked whether any feedback was available but did not receive a response. At the end of November, I received an automated rejection email indicating I was unsuccessful. Overall, the interview process was lengthy, and the final communication lacked clarity and closure. Just a poor experience overall.

The largest disappointment was they chose to ghost me instead of giving me the dignity of a proper rejection after my last interview (after interviewing with 3 separate people). I understand that you might not think someone is a good fit for your role, but I am disappointed that Mastercard is not respectful of the time and energy people put into interviewing with them. I had three calls with Mastercard. I made it through the recruiter hiring manager, and one other team member call. Their interview process was very standard and exactly what I expected for this type of role.