I applied online. The process took 3 days. I interviewed at Life Time (Tempe, AZ) in Jan 2022
Interview
Two interviews: First was with the MCL (Membership Concierge Lead). Go over job qualifications, work history, and job details. Second interview was with the locations General Manager. First question they ask is if you can recite the Life Time mission statement. If you can't, you fail. The rest of the interview is learning about who you are and if you fit in with the company.
Interview with GM and hiring manager specific to job and discussion about code of conduct and job requirements. Background check and administrative work follows. Wrapped up within a few days.
3 part interview which the manager wanted to turn into 4. For the amount of pay being offered, the process was extremely drawn out. There was a phone screening, regular interview that lasted about 10mins and then a job shadowing for about 30mins. The manager then wanted me to come to a class and demonstrate my interaction skills with guests.
I applied in-person. The process took 1 week. I interviewed at Life Time (Eden Prairie, MN) in Dec 2024
Interview
You'll go through an in person interview with the concierge manager than the club general manager. Common for your application to get forgotten depending on club. You should reach out if its been longer than a week.
Interview questions [1]
Question 1
To recite Lifetime mission statement and give examples for each.