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      LIVE Solutions

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      Customer Service Representative Interview

      Jun 22, 2017
      Anonymous interview candidate
      Houston, TX
      No offer
      Negative experience
      Easy interview

      Application

      I applied through a recruiter. I interviewed at LIVE Solutions (Houston, TX) in Jun 2017

      Interview

      They tricked me!! I thought I would be interviewing for customer service representative because they told me before the interview that they could use my customer service skills and that it was base salary. I drove 45 MINUTES to the interview and then they tell me "THAT you WOULD ACTUALLY BE SELLING" and that " You need to work your way up from selling to be a customer service representative". Even after I told them that I wasn't looking for an sell positions, they kept trying to sell me their sales position. They completely wasted my gas MONEY and TIME instead of being upfront and telling that I have to sell. Truth is they're desperate to hire anyone to do their commission based job, and they target young people with no experience . I suggest anyone who's not looking for a sales 100% commission job, TO RUN AWAY. Don't let them tricked you into doing a sales 100% commission job unless if that's what you want to do. If they call you, ask for a job description of the position they want you to interview because they know if they put sales , Most people won't apply.

      Interview questions [1]

      Question 1

      So tell me about yourself?
      1 Answer
      avatar
      LIVE Solutions response
      8y
      Thanks for your feedback. We apologize for any miscommunication. All of our ads do say that the position involves sales, even if they also say customer service. People in this position wear many hats, two of which are customer service and sales. If you go back to look at any of our job ads they do say the position involves face to face sales. We are so sorry this didn't seem clear. We also want to address that we mentioned base pay but that you're saying the job is 100% commission based. Every one of our team members does receive a GUARANTEED base pay with opportunity to earn commission. Again, we are sorry if this wasn't explained clearly to you. Please feel free to call us or shoot us an email to discuss further. Best of luck to you moving forward!!

      Other Customer Service Representative interview reviews for LIVE Solutions

      Account Manager Interview

      Jul 11, 2017
      Anonymous employee
      Houston, TX
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. I interviewed at LIVE Solutions (Houston, TX) in Jul 2017

      Interview

      They had an ad on ziprecruiter for customer service, it was not customer service after going in for the first interview it seemed legit and they called for a second interview and handed a flyer they use internally. Did research on it and it seemed like a normal sales job. After doing research on the flyer (of which there was no company name) I found an address 29899 agoura Rd suite 100 in CA, this office belongs to cydcor, a scam pyrmid scheme company who tends to brainwash employees decided not to go in for second interview obviously. Be very careful with sales jobs in Houston, most are scams

      Interview questions [1]

      Question 1

      Sales related
      1 Answer
      2

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