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      Kohl's

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      Sales Associate Interview

      Apr 17, 2014
      Anonymous employee
      Grand Rapids, MI
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Kohl's (Grand Rapids, MI) in Apr 2014

      Interview

      I applied online through Snagajob.com and received a call back for an interview within 16 hours. The Kohl's where I live is somewhat remote, so I ended up getting a one on one interview rather than a group interview. The whole process was very easy. First, I received my phone call on Tuesday telling me to come in at 9:00am on Thursday and speak with the Customer Service desk, which I did when the time came. Then, the Store Manager came and asked me to follow her to her office where I was asked about 5 or 6 very easy questions. I believe the first was something along the lines of "Tell me about yourself". I responded saying "Well, i'm so and so and i've lived here my entire life. I'm currently looking for a place where I can work hard and apply myself.". The second was about my hobbies, "What do you like to do in your spare time?". I told her that I "Love to listen to any time of music as well as riding my bicycle when I get the chance.". Next she asked about my future plans, "What goals do you have for the future?". I said that I would "Be going to college either this year or next and getting a degree in Computer Science.". Then there was one customer situation question. "Do you think the customer is always right?". This question caught me off guard slightly, but I responded with "I believe the customer is always right, but with some exceptions. For example, if they were stealing." She seemed pretty happy with that answer. The the final questions were about any previous experience I had, my availability and where in the store I would like to work. As for the questions I asked her at the end, I asked what the uniforms were like and when I could hear back from her. Uniforms are anything business casual, and she said I could expect a call back by the end of next week. Overall, it was very easy. Despite only spending about two hours rehearsing, it went very well. It was that simple. The manager was nice and easy to talk to. I didn't bring a resume with me, however she didn't ask for one, so it all worked out in the end. Good luck anyone reading!

      Interview questions [1]

      Question 1

      Is the customer always right?
      1 Answer
      5

      Other Sales Associate interview reviews for Kohl's

      Sales Associate Interview

      May 8, 2026
      Anonymous employee
      Ohio, GA
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Kohl's (Ohio, GA)

      Interview

      The interview process was pretty straightforward, virtual interview a week after applying. Didn't have many issues or anything confusing. I did ended up working there. Managers were ok but pay was pretty low.

      Sales Associate Interview

      Apr 15, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Kohl's

      Interview

      Phone screening interview to go over resume and job requirements, mainly confirming what my availability would look like, what it entailed, and if I'd be comfortable with the sales part of the job/promoting the store rewards and credit card. Very friendly and low-pressure conversation over the phone.

      Sales Associate Interview

      Feb 19, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Kohl's

      Interview

      The process was pretty average, it was just a little awkward trying to find someone to ask to know where I needed to go. Once I got in the back room i was asked pretty normal questions and nothing that was too hard to answer or too perosnal

      Interview questions [1]

      Question 1

      Why do you want to work here?
      Answer question

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