I applied online. The process took 3 weeks. I interviewed at John Lewis & Partners (London, England) in May 2016
Interview
Interview consisted of 10 people, we were split into two groups and asked to describe ourselves and if we were a brand, what brand would we be. We then were given a "customer" and some background information on that customer. We had 6 items to pick to sell to them as a group. After this we then had a 1-1 interview. I was comfortable in the interview, however was convinced that I hadn't gotten the job as I was in a group with 3 people who had already worked for the store before so they were very confident in the questions, and were very loud and argumentative when selling the item to the customer, whereas I had a lot of input but was fairly quiet in comparison. I was offered the job 2 days later.
Interview questions [1]
Question 1
Why John Lewis, have you applied elsewhere, name a time where you had to adapt to change and use a different method of work, when have you sought out advice on how to improve your work
I interviewed at John Lewis & Partners (London, England)
Interview
I attended a group interview for a temporary Christmas position where we worked together on scenario-based tasks, discussing different approaches and demonstrating teamwork, communication, and problem-solving skills throughout the process.
Interview questions [1]
Question 1
How would you handle a situation where there’s a long queue of customers, some becoming impatient, while you’re short-staffed during the Christmas rush?
I applied online. The process took 2 weeks. I interviewed at John Lewis & Partners (Cardiff, Wales) in Oct 2025
Interview
It was a group interview where we had to read several scenarios, make individual notes, and then discuss possible solutions with the rest of the group. The assessed part was the group discussion, which was challenging because some of the other participants were very loud and overly confident. This made it difficult to share my points without feeling like I was interrupting or coming across as rude. There was also no one-to-one interview at the end, so my performance was judged entirely on how I interacted within the group.
Really easy. Done a group interview where they test you on your team work, then a solo interview to see your individuality. I then found out a week later if I got the job.
Interview questions [1]
Question 1
What do you like about the customer service in John Lewis?
