John Lewis & Partners Christmas Temp Interview Questions | Glassdoor.ca

John Lewis & Partners Christmas Temp Interview Questions

Interviews at John Lewis & Partners

5 Interview Reviews

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Christmas Temp Interview

Anonymous Employee
Accepted Offer
Positive Experience
Easy Interview

Interview

Had the vague feeling that we were being watched from the moment we arrived at the front desk and met the other interviewees. It's important to be friendly but don't dominate the conversation - some people were clearly aware that our social skills were being tested and they were overbearing.

We were then put into two groups and given five scenarios. They were all usually about a customer who has had a previous bad experience or who is new to John Lewis and needs help. You have to decide as a group how you'd sort out each scenario as managers watch you converse. It's important to participate - you need to make sure you're always putting the customer first and that you don't just defer to management.

You then are by yourself and given five scenarios. You have about 20-30 minutes to write what you would do as a solution for each scenario.

Interview Questions

Other Interview Reviews for John Lewis & Partners

  1.  

    Christmas Temp Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at John Lewis & Partners.

    Interview

    Online tests: situational judgment tests.
    Assessment centre where you work on challenges as a team.
    It was you would deal with difficult situations e.g. being understaffed, someone being sick, you having multiple tasks already but having to take on more. You have to decide as a team what to prioritise.

    Interview Questions


  2.  

    Christmas Temp Interview

    Anonymous Employee in Cardiff, Wales (UK)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at John Lewis & Partners (Cardiff, Wales (UK)) in October 2018.

    Interview

    We were put into groups and had to think of solutions for possible scenarios. This tested our ability o work in a team and communicate. We then had to answer question individually on a piece of paper. We had 20 minutes to answer the questions, which were relatively straight forward. There was no 1-on-1 but we were constantly being observed.

    Interview Questions

    • How would you ensure that a customer purchased a coffee machine from John Lewis instead of one of the competitors?   Answer Question
    • What would you do if an individual had ordered some plates online, however when they were ready for pick-up from the chosen store they china had broken?   Answer Question
  3.  

    Christmas Temp Interview

    Anonymous Interview Candidate in Bristol, England (UK)
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at John Lewis & Partners (Bristol, England (UK)) in November 2017.

    Interview

    There was no face to face interview. We had a group activity to arrange tasks in order of priority and explain to everybody else. After, everyone has to write down solutions for three situations you are given - this is done individually.


  4.  

    Christmas Temp Interview

    Anonymous Employee in Ipswich, England (UK)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at John Lewis & Partners (Ipswich, England (UK)) in October 2016.

    Interview

    Group interview, fairly casual. All given a sheet with some scenario's, then had to write about how we would individually deal with them, then have a discussion about our answers. I think it helped to be vocal but not too vocal.

    Interview Questions


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