John Lewis & Partners Christmas Temp Customer Assistant Interview Questions | Glassdoor.ca

John Lewis & Partners Christmas Temp Customer Assistant Interview Questions

Interviews at John Lewis & Partners

5 Interview Reviews

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Christmas Temp Customer Assistant Interview

Anonymous Interview Candidate
No Offer
Positive Experience
Difficult Interview

Application

I applied online. I interviewed at John Lewis & Partners.

Interview

Group interviews with many assessors, very organised, about an hour long. Asked to complete scenarios in groups of 5-6, could sometimes feel like a battle so had to try hardest to get a word in.

Interview Questions

  • You see a messy area and missing products, accompanied with a disappointed customer, what do you do?   Answer Question

Other Interview Reviews for John Lewis & Partners

  1.  

    Christmas Temp Customer Assistant Interview

    Anonymous Employee in London, England (UK)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 weeks. I interviewed at John Lewis & Partners (London, England (UK)) in November 2019.

    Interview

    Two tasks, group tasks. One was a discussion and one was an individual writing task. Taken in one room to wait and then moved into another to take on the tasks.

    Interview Questions


  2.  

    Christmas Temp Customer Assistant Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at John Lewis & Partners.

    Interview

    Group interview, with individual and group tasks. Ask you a series of questions some you have to give a written answer, about how to handle different situations (such as a lost child). The more group based tasks involve sequencing in order of importance different tasks- to see how well you work in a team and can prioritise certain tasks.

    Interview Questions

    • What should you do if a young child is lost in the store?   Answer Question
  3.  

    Christmas Temp Customer Assistant Interview

    Anonymous Employee in Milton, East of England, England (UK)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at John Lewis & Partners (Milton, East of England, England (UK)) in September 2019.

    Interview

    Group interview with 10 others, quite informal, small group scenario task then explained our ideas and outcomes to a partner who was taking notes. They asked us some individual questions on why we have chosen outcomes to the scenarios. Then a written scenario test of 5 different situations. Had to complete in 15 mins

    Interview Questions

    • No one to one interview just group task   1 Answer

  4.  

    Christmas Temp Customer Assistant Interview

    Anonymous Interview Candidate in Southampton, England (UK)
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 days. I interviewed at John Lewis & Partners (Southampton, England (UK)) in October 2017.

    Interview

    Interview included group discussion, ordering certain situations based upon most to least important- e.g. blocked fire exit, lost child, out of date stock. The next part was to write written responses to questions.

    Interview Questions

    • a customer wants a coffee machine but doesn't know where to purchase it from, how do you persuade them to purchase it from John Lewis?   Answer Question

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