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    John Lewis & Partners Christmas Temp Customer Assistant Interview Questions

    Interviews at John Lewis & Partners

    5 Interview Reviews

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    Christmas Temp Customer Assistant Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. I interviewed at John Lewis & Partners.

    Interview

    Group interviews with many assessors, very organised, about an hour long. Asked to complete scenarios in groups of 5-6, could sometimes feel like a battle so had to try hardest to get a word in.

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    Interview Questions

    • You see a messy area and missing products, accompanied with a disappointed customer, what do you do?   Answer Question

    Other Interview Reviews for John Lewis & Partners

    1.  

      Christmas Temp Customer Assistant Interview

      Anonymous Employee in London, England (UK)
      Accepted Offer
      Positive Experience
      Easy Interview

      Application

      I applied online. The process took 5 weeks. I interviewed at John Lewis & Partners (London, England (UK)) in November 2019.

      Interview

      Two tasks, group tasks. One was a discussion and one was an individual writing task. Taken in one room to wait and then moved into another to take on the tasks.

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      Interview Questions

    2.  

      Christmas Temp Customer Assistant Interview

      Anonymous Interview Candidate
      No Offer
      Positive Experience
      Easy Interview

      Application

      I applied online. I interviewed at John Lewis & Partners.

      Interview

      Group interview, with individual and group tasks. Ask you a series of questions some you have to give a written answer, about how to handle different situations (such as a lost child). The more group based tasks involve sequencing in order of importance different tasks- to see how well you work in a team and can prioritise certain tasks.

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      Interview Questions

      • What should you do if a young child is lost in the store?   Answer Question
      3. Join the John Lewis & Partners team
      See Our Latest Jobs

    3.  

      Christmas Temp Customer Assistant Interview

      Anonymous Employee in Milton, East of England, England (UK)
      Accepted Offer
      Positive Experience
      Easy Interview

      Application

      I applied online. The process took 2 weeks. I interviewed at John Lewis & Partners (Milton, East of England, England (UK)) in September 2019.

      Interview

      Group interview with 10 others, quite informal, small group scenario task then explained our ideas and outcomes to a partner who was taking notes. They asked us some individual questions on why we have chosen outcomes to the scenarios. Then a written scenario test of 5 different situations. Had to complete in 15 mins

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      Interview Questions

      • No one to one interview just group task   1 Answer

    4.  

      Christmas Temp Customer Assistant Interview

      Anonymous Interview Candidate in Southampton, England (UK)
      Declined Offer
      Positive Experience
      Average Interview

      Application

      I applied online. The process took 4 days. I interviewed at John Lewis & Partners (Southampton, England (UK)) in October 2017.

      Interview

      Interview included group discussion, ordering certain situations based upon most to least important- e.g. blocked fire exit, lost child, out of date stock. The next part was to write written responses to questions.

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      Interview Questions

      • a customer wants a coffee machine but doesn't know where to purchase it from, how do you persuade them to purchase it from John Lewis?   Answer Question
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